Service Coordinator
HJ Recruitment Limited
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Manage service invoicing, billing, and credit adjustments with accuracy
Ensure ERP data integrity, customer portal reconciliation, and SOP compliance
Liaise with field service, finance teams, and support reporting & audits
Manage service invoicing, billing, and credit adjustments with accuracy
Ensure ERP data integrity, customer portal reconciliation, and SOP compliance
Liaise with field service, finance teams, and support reporting & audits
Location: South-East Melbourne, VIC
Salary: $75,000 – $85,000 + Super
Employment Type: Full-time
Work Arrangement: Hybrid (up to 2 days WFH once trained)
Join a growing national engineering and service business with over 30 years of operation. This newly created role is key to ensuring accurate, compliant invoicing and smooth coordination between field operations and finance.
Reporting to the Financial Controller, you’ll manage service invoicing, accounts receivable, billing, and compliance, ensuring seamless communication between the field service team and accounts department.
Alternative titles this role could be known as:
Accounts Receivable Officer
Billing Coordinator
Finance & Compliance Administrator
Service Billing Officer
Process and manage service and workshop invoicing, billing, and credit adjustments
Maintain data accuracy across ERP and financial systems
Upload and reconcile invoices through customer portals
Document and implement Standard Operating Procedures (SOPs)
Liaise with technicians, schedulers, and accounts teams to resolve queries
Ensure timely completion of invoicing within 1–2 business days
Support financial reporting, compliance, and audit requirements
Experience in invoicing, accounts receivable, billing, or service administration
Confidence using ERP systems (SAP, AroFlo, or similar)
Strong attention to detail and ability to meet deadlines
Excellent written and verbal communication skills
Process-oriented with ability to document workflows and procedures
Intermediate Excel skills
Experience in manufacturing, logistics, construction services, or field service operations is highly regarded
$75,000 – $85,000 + Super (depending on experience)
Structured training and onboarding
Supportive team culture with visible leadership
Employee benefits, professional development, and long-term stability
Hybrid work flexibility (up to 2 days WFH)