Administration assistant
Youngbrook Recruitment
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2 x Service Administration Officers Located at Coopers Plains | Immediate Start Futureproof your career and join this leading Healthcare Mobility Support Equipment group An exciting opportunity with a market leading provider of healthcare equipment and related services across Australia is seeking to appoint a Service Administrator to their Queensland Head Office Team located at Coopers Plains. Working with this united team and exceptional Manager, you will enjoy the interface between customers, suppliers and Healthcare equipment Service Technicians and delivering service, positive outcomes and participating in product training in order to deliver a high level of support to customer enquiries. What your day will look like: - Answering incoming phone calls and documenting all enquiries from customers accurately - Assisting customers and triaging their enquiries related to maintenance or faults and entering service calls, repair or warranty jobs into the system developed to support these customer work orders - To purchase spare parts for customer orders or stock - To complete quotes as required - Attend in-house and ongoing product training to ensure you develop a high level of product knowledge that achieves supporting customer enquiries more efficiently To ensure your success with this one you will demonstrate the following: - An understanding and compassion approach to customer service calls - Great organisational skills - Microsoft work and outlook experience - Reliable and have a true commitment to delivering outcomes that change the lives of everyday Australians Get started with this leading Healthcare Equipment provider: These two positions offer a career opportunity with a united team. You can be confident that you will be joining a supportive team, secure career security, stability and a future.