Concierge | Melbourne BMW
Autosports Group
Apply Now
Be the first friendly face to greet and assist guests daily
Join a supportive, professional, and high-performing team
Enjoy a dynamic role with opportunities to grow and learn
Be the first friendly face to greet and assist guests daily
Join a supportive, professional, and high-performing team
Enjoy a dynamic role with opportunities to grow and learn
Join the Melbourne BMW Family—Part of Autosports Group!
Are you passionate about delivering exceptional customer service and creating memorable experiences? Melbourne BMW is looking for a dedicated and enthusiastic Concierge to join our dynamic team!
Why Choose Melbourne BMW and Autosports Group?
- Generous Paid Parental Leave
- Exclusive Discounts on Health Insurance
- Access to our Employee Assistance Program (EAP) for personal and professional guidance
- Family and Friends Referral Program
- Internal Referral Incentive Scheme
- Complimentary Coffee, Tea, and Hot Chocolate to energise your day
- Engaging Team Activities and BBQs to foster camaraderie
- Opportunity to make a difference through community support at both local and national levels
- A Diversity and Inclusion Council committed to creating a welcoming environment
As a Concierge, your exciting responsibilities will include:
- Greeting and welcoming customers warmly as they arrive at our dealership.
- Assisting clients with inquiries, providing information about our services, and creating a positive first impression.
- Coordinating appointments and managing the scheduling of services to ensure seamless customer experiences.
- Communicating with various departments to keep customers updated on their vehicle status.
- Offering refreshments and maintaining a comfortable waiting area for customers.
- Providing exceptional service that exceeds customer expectations and builds lasting relationships.
- Handling customer feedback and resolving concerns to ensure satisfaction.
Our ideal candidate will possess:
- Previous experience in a customer service role, preferably in the automotive industry, will be highly regarded.
- Exceptional interpersonal skills and a friendly, approachable demeanour.
- The ability to thrive in a fast-paced environment while maintaining attention to detail.
- Strong organisational and time management skills to juggle multiple tasks effectively.
- Proficient computer literacy to manage appointments and customer interactions smoothly.
If you’re excited to be part of a fantastic team at Melbourne BMW within the Autosports Group and play a key role in enhancing our customer experience, we want to hear from you! Apply today and start your rewarding journey with us!