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Organisational Services Manager
Consumer Credit Legal Service (WA) Inc
Full-Time

Lead operations and projects that drive real community impact.

Join a values-led, collaborative team making a difference every day.

Enjoy flexibility, gifted leave, and NFP salary packaging benefits.

Lead operations and projects that drive real community impact.

Join a values-led, collaborative team making a difference every day.

Enjoy flexibility, gifted leave, and NFP salary packaging benefits.

Lead with Integrity. Work with Heart. Make Justice Accessible.

Consideration given to part-time or full-time. Secondments considered.

About Us

Consumer Credit Legal Service (WA) Inc (CCLS)

  • Provides free, confidential legal advice on credit, debt, and consumer law.
  • Represents vulnerable consumers in dispute resolution processes.
  • Delivers community legal education and sector training.
  • Advocates for fairer financial systems and stronger consumer protections.

About the Opportunity

We have a vacancy for an Organisational Services Manager, based in Perth. This position is part-time or full-time with flexibility in days and hours.

The Organisational Services Manager works closely with the CEO to ensure smooth, effective operations across the organisation. The role oversees HR, administration, systems, communications, and key projects that keep CCLS running efficiently and aligned with its purpose. This is a hands-on leadership role for someone who is organised, trustworthy, and proactive — equally comfortable planning strategically and delivering practically. You’ll help shape how CCLS supports its people and delivers impact for the Western Australians we serve.

Compensation & Benefits

  • Competitive Salary (commensurate with skills and experience)
  • 4 weeks annual leave plus 17.5% leave loading
  • Gifted leave between Christmas and New Year
  • Access to an Employee Assistance Program (EAP)
  • Salary packaging available under NFP provisions
  • Opportunities to attend conferences and sector events

Essential Criteria

  • Experience in operations, HR, or project management.
  • Strong organisational and problem-solving skills.
  • Proven ability to manage confidential and sensitive matters.
  • Excellent communication and relationship-building skills.
  • Demonstrated leadership and team coordination experience.
  • Ability to balance strategic thinking with hands-on delivery.
  • Proficiency in Microsoft 365 and digital workplace tools.

Desirable Criteria

  • Qualifications in management, HR, or a related discipline.
  • Experience using Employment Hero or similar HR/payroll systems.
  • Knowledge of SCHADS Award provisions and compliance.
  • Experience in a legal, financial counselling, or advocacy setting.

How to Apply

Please apply through SEEK or Ethical Jobs.

Please click on the “Quick apply" button and attach your detailed resume and cover letter addressing the selection criteria.

Applications close Monday, 10 November 2025.

Please note that the advertisement may close earlier if a suitable candidate is found.

Organisational Services Manager
Consumer Credit Legal Service (WA) Inc