At Pennywise, we offer more than just a job – we provide an opportunity to be part of something special. With 30 years of experience helping our communities, we’re looking for the next generation of leaders to join our dynamic team.  As a family-owned and operated business with 8 stores across South-East Queensland, we’re passionate about empowering our people and making a positive impact on our customers.

What Working for Pennywise looks like:

• Competitive salary

• Stability and growth opportunities

• Supportive leadership team which is dedicated to employee success and development

• Employee Perks and Engagement - Family Fun Days, team-building/social gatherings

• Continuous training and development to help you succeed

• Every day brings new challenges and opportunities to learn

We have a long-standing tradition of helping customers when life happens, providing them access to funds and connecting pre-loved items with new owners – saving our customers valuable money. Pennywise is seeking passionate individuals ready to take on a management role and grow within our organization.

What is the role?:

This is a management role like no other. You’ll have the opportunity to develop and empower your team, manage key business functions, and shape a customer-first culture. It requires strong leadership, business acumen, and a genuine passion for supporting and motivating a team.

What are the key responsibilities of the role?

• Become a "Buys and Loans" expert, as this is the heart of our business

• Support the Store Manager in leading a team of 5-10 people across Loans, Buying, Retail (both Floor and Online), and Stock Control

• Ensure smooth and efficient daily operations

• Negotiate with customers to create win-win Loan/Sales outcomes

• Manage revenue and profitability in line with budget forecasts

• Champion our Customer Culture, ensuring empathy, trust, and commitment in all interactions

• Develop your team to achieve peak performance

• Show strong ambition and drive to grow with the company

What We’re Looking For: Our ideal candidate will bring a combination of leadership experience and a passion for customer service. You’ll have:

• Proven leadership experience in a similar environment (e.g., Retail, Hospitality, Car Sales)

• The ability to analyze business metrics and adapt strategies for success

• A proactive, energetic, and self-motivated approach

• Strong problem-solving skills and adaptability to different situations

• A knowledge of electronics, phones, laptops, gaming consoles, stereos, or jewellery (advantageous)

At Pennywise, we live and breathe our company values, and we’re looking for candidates who embody these principles:

• We Challenge Ourselves to be the best we can be, both individually and as a company

• We Take Ownership of our roles, our successes, and our learnings

• We always show the highest level of Respect to our Customers, Team Members, and Suppliers

• We are passionate about delivering Results

Hours:

• This is a full-time role with a commitment to work 2-3 out of every 4 weekends.

Additional Requirements:

• Police clearance certificate required for successful candidates.

If you're ready to take the next step in your leadership career and make a meaningful impact, we’d love to hear from you. Click to apply today and join the Pennywise family!

We look forward to welcoming you aboard!