Do you have a strong natural sense of customer service? Would you like to work for a business that helps connect employers and apprentices and makes a real difference? This could be the perfect role for you.

The Queensland Team is currently looking for an Industry Training Consultant, You will be covering the Cairns region and surrounding areas. There is an expectation to travel with this position as the position is to cover majority of Far North Queensland. How you’ll play your part in supporting the next generation of Australian apprentices.

As an Industry Training Consultant, you'll be the friendly face that helps ASA "sign up" apprentices with businesses. You'll be out on the road meeting with employers and apprentices/tradies daily - you could be in a corporate office building signing up an apprentice accountant and then on an industrial worksite signing up an apprentice electrician in the space of half an hour. So, the ability to communicate across a broad range of personality types and a working knowledge of the VET industry will be your best assets.

Beyond the "sign up" process, your days will also consist of scouting new potential clients, keeping strong relationships with existing clients and, of course, a healthy dose of administration.

A bit about you

• You'll be out on the road almost every day, we'll provide the car, but you'll need a current Australian Driver's License.
• Prior experience in the Vocational Education & Training industry is a big bonus, but training will be provided, so it's not essential.
• You're excellent at managing your own time and schedule; you don't need someone watching over your shoulder to get things done.
• You have a strong attention to detail and have the ability to prioritise and meet deadlines.
• Excellent communications skills are a must. The "sign up" process involves legal documentation, so you need to be careful, clear and concise.
• You're not afraid of paperwork, and you don't put things off until later.

To be Successful in this role, you will:

This is the perfect opportunity to utilise your strong customer services skills gained in retail, hospitality, sales and transfer into a corporate setting.

• Proven experience in customer service, sales, business development and time management
• Valid driver’s license
• Excellent communication and interpersonal skills.
• Ability to develop, maintain and grow relationships with internal and external stakeholders.
• Accuracy and attention to detail.
• Ability to set goals, organise own workload, prioritise, meet deadlines, and see tasks through to conclusion.
• Excellent computer literacy and keyboard skills.

Benefits and perks

As a valued employee of the Business NSW, you will have access to a wealth of company benefits. 

About the business

Apprenticeship Support Australia (ASA) was established in 2014 to deliver the Australian Government's Apprenticeship Support Services as an Apprentice Connect Australia Provider. This initiative operates under a contract from the Department of Employment and Workplace Relations. Apprenticeship Support Australia combines 78 years of collective experience and delivers across multiple states, including New South Wales, Queensland, Victoria, Tasmania, South Australia, and Western Australia.

Business NSW is passionate about people and their stories. You belong, no matter who you are, how you identify, or your background, and we welcome you to apply.

All short-listed applicants will be asked to complete a range of Pre-Employment checks up to and including a criminal record check, work related references, evidence of working rights, vaccinations and qualifications. 

Our Talent Acquisition team & Hiring Managers kindly request no unsolicited resumes from recruitment agencies. Business NSW isn't responsible for any fees related to unsolicited resumes.