RETAIL TRADE SALES
ADG Welding Industrial Supplies
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An opportunity exists for a suitably qualified Customer Service Representative to join the team.
This is a role that provides an excellent opportunity for a ambitious, motivated and hardworking individual, who is energetic and has a passion for servicing and working with a diverse customer base.
This position requires an individual that appreciates the competitive nature of the industry, who has excellent organisational skills, time management and communication skills and outstanding commitment to excellence in customer service.
The duties of this role will include, but are not limited to:
General sales inquiries, by telephone, in person, by email or fax
Provide technical information to customers and prospects
Process orders in a timely and accurate manner
Follow up outstanding orders, ensuring orders are delivered or received on time
Seek to grow the business through introduction of new or alternative solutions
Preferable Criteria:
Industrial sales background, with a record for exceeding customer expectations
Strong interpersonal and communication skills
A can-do attitude
Intermediate level of computer literacy, including MS Office
Consultative selling skills to enhance customer relationship and rapport
Knowledge of welding processes
Experience in electrical wholesaling or similar would be advantageous
A desire to learn and grow personally
This is a really great opportunity to join a leading industrial retailer.
Remuneration will be commensurate with experience.