Position Overview

The Quality & Supply Chain Coordinator plays a key role in ensuring product quality, compliance with safety and process standards, and the smooth flow of purchasing, production, and inventory systems. This role supports quality processes, coordinates with purchasing, and maintains systems such as Microsoft Access and KANBAN. The role also includes oversight and backup support functions across production, purchasing, and occupational health and safety.

Key Responsibilities

Quality & Compliance

• Record and report on product waste data

• Follow up and track corrective and preventative actions

• Approve and coordinate warranty claims

• Produce quality and safety reports

• Maintain the Quality Manual and associated documentation

• Conduct internal audits and maintain procedures

• Review incident reports and support OHS manager

• Conduct basic risk assessments and contribute to safety planning

Purchasing & Inventory Support

• Train, oversee, and provide backup for the Purchasing Officer

• Raise and assist with purchasing of imported goods

• Liaise with suppliers as required (Purchasing Officer is primary contact)

• Support in negotiating prices and sourcing alternate suppliers

• Assist with preparing forecasts and conducting basic cost analysis

• Prepare, coordinate, and analyse quarterly stocktakes

• Further develop and maintain KANBAN systems

Systems & Production Support

• Review orders entered into production

• Fine-tune Access-based trailer setup processes and correct errors

• Set up trailers in the Microsoft Access database support

• Coordinate with external IT support for Access system issue resolution

• Develop a strong understanding of Microsoft Access or MRP systems through training

OHS Oversight (Support Role)

• Oversee tasks delegated to the OHS Manager

• Support review of incident reports and completion of basic risk assessments

• Assist in compiling and producing safety-related reports

Required Skills & Experience

• Experience in quality assurance, production coordination, or supply chain management

• Strong reporting and documentation skills

• Knowledge of KANBAN systems and inventory management

• Basic understanding of cost analysis

• Exposure to purchasing and supplier liaison

• Sound knowledge of or willingness to train in Microsoft Access and/or MRP systems

• Strong attention to detail and organisational skills

• Excellent communication skills and ability to work across departments

• Fork lift licence/experience

Desirable Qualifications

• Formal qualification in business, logistics, supply chain, quality, or manufacturing (preferred)

• Familiarity with quality and audit processes

• Familiarity with OHS obligations

Key Relationships

• Purchasing Officer

• Production Team

• External Suppliers

• OHS Manager

• IT Support Providers

• Management and Operations Team

Working Conditions

• This is an on-site position with standard business hours.

• Some extra hours may be required during audits or peak production periods.

• Occasional liaison with suppliers or external auditors may be required.