About the role

We are seeking a driven and customer-oriented Sales & Technical Assistant with experience in outdoor power garden equipment to join our team at Bendigo Mower Service (BMS), now owned by Hume & Iser Mitre 10 in East Bendigo. In this full-time role, you will be responsible for providing exceptional sales support and technical guidance to our customers, ensuring they receive the best possible experience.

What you'll be doing

• Engaging with customers to understand their needs and recommend the most suitable products and solutions

• Providing technical advice on small engine machines, spare parts & outdoor power garden equipment to customers on the use and application of our products

• Assisting with product demonstrations and showcasing the features and benefits of our range

• Maintaining up-to-date product knowledge and staying informed about industry trends and developments

• Collaborating with the Mechanics to deliver outstanding customer service and achieve sales targets

• Ensuring the sales floor is well-stocked, organised, and presentable

• Performing other administrative tasks as required to support the smooth operation of the store

What we're looking for

• Proven experience in small engines, outdoor power garden equipment & spare parts, preferably with a mechanical background.

• Strong product knowledge and the ability to quickly learn about new products and their applications

• Excellent interpersonal and communication skills, with the ability to engage with customers and provide clear, helpful advice

• A keen eye for detail and the ability to maintain a well-organised and presentable sales environment

• Passion for providing exceptional customer service and a drive to exceed customer expectations

• Flexibility to work a variety of shifts, including weekends and public holidays

What we offer

At BMS, we are committed to the growth and development of our employees. We offer a competitive salary, generous employee discounts, and opportunities for career advancement. We also prioritise the well-being of our team.

About us

BMS is a leading Outdoor Power Garden equipment retailer stocking brands like Husqvarna, Polaris & Gravely to name a few, located in the East Bendigo region. With over 20 years of experience, we pride ourselves on our extensive product range, expert advice, and unwavering commitment to customer satisfaction. Recent renovations/ improvements have increased activity so here's your chance to join our team and be a part of our continued success!

Apply now to become our next Sales & Technical Assistant!