0 km
Exact Location Only
25 km
50 km
75 km
100 km
0 km
Exact Location Only
25 km
50 km
75 km
100 km
Customer Service Officer
WorkPac - Brisbane
Casual/Vacation

Roster: Monday to Friday, weekly rotating shift times

Rate: $42.93/hr + penalties

Location: Hemmant

Roster: Monday to Friday, weekly rotating shift times

Rate: $42.93/hr + penalties

Location: Hemmant

·         Location: Hemmant

·         Rate: $42.93/hr + penalties

·         Roster: Monday to Friday, weekly rotating shift times

About the Client

Our client is an Australian business, that manufactures and supplies 100% Australian-made steel reinforcing bar, mesh and accessories.

About the Role

This role is responsible for delivering exceptional customer service and sales support, ensuring orders are processed accurately and efficiently. You’ll be handling phone and email enquiries, assisting Account Managers, entering orders, managing purchase requests, and helping ensure on-time delivery for residential customers. This position suits someone organised, communicative, and confident in managing multiple priorities in a fast-paced environment.

Key Responsibilities

  • Build and maintain strong internal and external customer relationships

  • Provide product information and technical advice

  • Enter orders accurately and follow through to delivery

  • Manage residential order correspondence and quotation requests

  • Assist Account Managers and Sales Manager with customer requirements

  • Process purchase orders for inventory and non-inventory items

  • Manage despatch action reporting

  • Investigate issues and escalate recommendations for approval

Skills and Experience Required

  • Proven experience in a similar customer service or sales support role

  • Strong communication and relationship-building skills

  • Good computer literacy and accurate data entry

  • Excellent organisational skills and attention to detail

  • Ability to pass a police check

  • Driver’s licence and reliable transport

How to Apply:

Click on the Apply button to submit your application or for more information please contact:

WorkPac Principal Consultant: Georgia Guy on (08) 6462 1147 or Georgia.Guy@workpac.com quoting the below reference number.

Job Reference Number: BSINDJ2025138367


About WorkPac

WorkPac is Australia’s largest privately owned workforce services business with over 1.3 million registered candidates. We offer tailored solutions in recruitment, skills and career development across Mining, Construction, Healthcare and more. Our consistent promise to both candidates and clients is that choosing WorkPac is always a ‘Good Move’.


At WorkPac, we recognise we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer, and we encourage applications from women and Indigenous people.

Customer Service Officer
WorkPac - Brisbane