POD Officer
Followmont Transport
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Stable position
Immediate Start I Weekly Wages
Employee Benefits
Career Progression & Up Skilling
Stable position
Immediate Start I Weekly Wages
Employee Benefits
Career Progression & Up Skilling
Join our Rockhampton team as a full time POD Officer. We are looking for an organised detail-oriented multitasker with a passion for providing exceptional administrative & customer focused support. You will play a pivotal role in data entry, managing an inbox and liaising with customers.
This full time position is key to our operation and would suit a passionate and team orientated individual. The right candidate will be adaptable to difficult situations, have strong communication and time management skills.
The Role:
Monday to Friday | 10:00am to 6:06pm.
Scanning of all paper-based PODs into the transport system and sorting into batches for archiving in line with company standards.
Promptly respond to all enquiries from internal and external stakeholders.
Scanning of manifests and consignment notes.
Ensure all data from uploads are valid and relevant.
Complete administrative duties and data entry.
Taking a high level of in bound calls for customer enquiries
Benefits:
Start in a fulltime permanent position
Free, on-site parking available
Annual leave + Sick leave + Guaranteed hours
Supportive environment with ongoing feedback and guidance to ensure you succeed
Regular working hours with weekly pay cycle
Free access to our Employee Assistance Program, Mental Wellbeing Program and Workplace Banking Program.
Be recognised for your hard work through our employee recognition program
Workplace Benefits Program providing discounts to many major retailers.
Health Fund discounts for single or family cover.
Skills and Qualifications:
Proven experience in a fast paced customer service based role is highly regarded
Knowledge of Microsoft Excel and Outlook
Positive “Can Do” attitude with a focus on providing a high level of service
A proactive, organised individual that can work with and a collaborative team.
Customer experience ethic with a customer first and last approach.
Followmont Transport is a passionate family business 100% dedicated to service and maintain a hands-on relationship with customers, our people and suppliers. If this opportunity sounds interesting and align with your values, please apply or send your resume to recruitment@followmont.com.au
Location: Rockhampton
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