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AI Smart Search Specialist - Website Enhancement
Ignite
Contract/Temp

Australian citizenship mandatory with the ability to obtain a security clearance

12 month contract with 2 x 6 month extension options

MELBOURNE, NEWCASTLE, BRISBANE - Hybrid work options available!

I'm working with a large Federal Government department to find an AI Smart Search Specialist.

This is an initial 12 month contract with 2 x 6 month extensions and can be located in Melbourne, Newcastle or Brisbane.

You will be required to:
  • Enhance how users discover content and services by leveraging machine learning (ML), natural language processing (NLP), and artificial intelligence (AI)
  • Lead the development and optimisation of intelligent search experiences within the departments Digital Experience Platform (DXP), including the Coveo Generative AI Proof of Concept
  • Ensure DXP search capabilities are fast, relevant, and adaptive, while also exploring personalisation to elevate client engagement and drive digital experiences across channels

With a focus on:
Capability Uplift, Website User Experience Enhancement and Content Discoverability

The ideal candidate will:
  • Directly support the departments Website Strategy and Management team in a Website AI Smart Search Proof of Concept using Coveo Relevance Generative Answering.
  • Understand website user needs and perform data analysis to uncover patterns, behaviours and insights that can inform areas of improvement with our search experience (internal and external)
  • Develop and implement AI powered learning models forthe department website
  • Fine tune/improve search response to ensure user queries are understood, relevant information is returned/presented, and results rank effectively.
  • Develop processes and procedure steps to capture what and how we do things within the system. Form a baseline of current search experiences that can be used to assess AI Smart Search POC outcomes.
  • Develop measurement frameworks/metrics that can be used to evaluate and track AI performance.

To have your application considered, you will:
  • Be an Australian citizen
  • Have the ability to obtain a minimum baseline security clearance


If this position sounds of interest to you, please APPLY NOW! For more information, please contact Aimee Goff on 02 6113 7520 or via email on aimee.goff @igniteco .com


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AI Smart Search Specialist - Website Enhancement
Ignite