About Us

Alfasi Group is a recognised world leader in construction, property development and equipment hire. The company has earned recognition for undertaking large, complex projects, fostering innovation, embracing emerging technologies, and making a difference for our clients, employees, and community.

We have thousands of customers using our equipment and products across Australia. As a company, we are now leaders in machinery hire, equipped with one of the largest ranges of Elevated Work Platforms, Cranes, Telehandlers, and Forklifts in the country.

About the Role

Join a leading national hire company with over 21 years of experience in the hire of elevated work platforms (EWPs), cranes, and material handling equipment. At Alfasi Hire, we pride ourselves on safety, reliability, and exceptional customer service and we’re looking for a highly organised and motivated Branch Coordinator to help drive operational excellence at our branch.

As the Branch Coordinator, you’ll play a key role in ensuring the smooth and efficient coordination of our transport, drivers, and equipment hire operations. You’ll oversee day-to-day scheduling, compliance, and customer service functions, ensuring our equipment and people are always in the right place at the right time.

This hands-on role requires excellent communication, problem-solving, and leadership skills, with the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

·        Coordinate daily transport operations using the PoR system to maximise truck and trailer utilisation.

·        Supervise Alfasi drivers and subcontractors, ensuring all inductions, hours, and compliance requirements are current.

·        Arrange permits, pilots, police escorts, and site inductions as required to ensure transport compliance.

·        Manage maintenance and repairs of trucks and trailers to meet safety and operational standards.

·        Liaise with workshop and hire teams to ensure equipment is ready for delivery and rehire on time.

·        Reconcile subcontractor invoices, prepare weekly transport summaries, and monitor cost control and productivity.

·        Assist with generating hire contracts, purchase orders, and processing customer credits or disputes.

·        Ensure all plant and transport documentation is up to date, compliant, and stored accurately.

·        Maintain a high level of customer service and communication across transport, hire, and service administration teams.

·        Provide regular reports and updates to branch and general managers.

About You

To succeed in this role, you’ll bring:

• Experience in logistics, transport coordination, or equipment hire (preferred).

• Strong organisational and time management skills.

• Knowledge of road transport compliance, permits, and safety standards.

• Excellent communication and customer service abilities.

• Proficiency in Microsoft Office and scheduling systems (experience with PoR advantageous).

• A proactive, hands-on approach with a focus on teamwork and continuous improvement.

Why Join Alfasi Hire?

• Be part of a respected national business with a strong safety and performance culture.

• Work with a supportive and experienced team.

• Competitive remuneration and employee benefits.

Benefits

• Competitive Salary Package

• Ongoing Training and Support

• Complete Onboarding Schedule

• Supportive and Inclusive Team Culture

• Continuous Career Growth

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If this opportunity sounds of interest, please apply online by clicking the ‘Apply’ button below.

Alfasi Group encourages and values diversity and inclusion. Aboriginal and Torres Strait Islander people are encouraged to apply.