About Us

Luma is a mid-sized advertising insights agency with over 30 years of global brand experience. At Luma, we embrace new ideas and innovation. In this exciting time for the data and insights industry, with fresh approaches and new-age disruptors, we are always ready to accept new challenges. As our business grows, we're looking for a graduate to join us as an Account Executive and help translate insights into impactful brand stories.

The Opportunity 

The Luma team gives advertising research real-world meaning, sharing consumers' voices with our global and domestic clients. The Account Executive role is essential in guiding the market research process from start to finish. Ideally, you will have studied psychology, marketing, business, or research. We’re looking for the right individual to join our tight-knit team and help brands put their best foot forward.

Luma's Values

• To Collaborate - We build and nurture strong relationships with our team, clients, and partners to get things done & also have a good time doing it.

• To Innovate - We are forward-thinking and have an open mind to growth and change. We embrace technology and better ways of working.

• To Be Great - We work at the top of our game to always provide the best service, insight, and outputs. We aim to be the best in the world.

Key Responsibilities

Contribute to the end-to-end management of projects, including proposal writing, design, questionnaire development, client communication, analysis, reporting, and presenting 

• Assist project design and proposal development

• Manage project planning and scheduling

• Survey programming 

• Guide the team to adhere to the project schedule, ensuring quality standards and procedures are followed

• Source costs from external panel partners/suppliers

• Build client histories and insight stories

• Interpret and analyse client datasets using Excel, Human Listening, Q, Displayr, Hubspot, as needed

• Handle ad hoc projects (eg preparing conference papers, organising events for WIRe, marketing activities etc) 

Skills and Experience

• A tertiary qualification in business, psychology, marketing, or a related field

• Graduate to 1-2 years experience

• Ability to manage multiple projects while working in a fast-paced environment

• Excellent verbal and written communication skills

• Strong interpersonal skills, with the ability to build and maintain effective relationships

• Attention to detail

• A curious, creative, and optimistic attitude

 Why Luma?

• Flexibility to work from our Collins Street office at The Commons and from home

• 9 - 5:30 working hours

• Exposure to every checkpoint of the research process

• Learn from a team with over 30 years of global brand experience

• Career coaching and mentoring from industry experts

• Ongoing skills and educational development

Apply Today

We bring together the right data, global brand expertise and personal client service to help brands own their voice. If this opportunity excites you, we would love to hear from you!