Administration Supervisor – Foundations Perinatal and Child Psychology Centre

About Us
Foundations Perinatal and Child Psychology Centre is a specialist practice supporting parents, children, and families through the perinatal and early childhood years. Our multidisciplinary team of Clinical Psychologists and allied health professionals provides evidence-based, compassionate care in a warm, family-focused environment.

As part of a network of sister clinics — including well-established practices recognised for excellence in the treatment of anxiety and OCD — Foundations is proud to offer the professionalism of a larger organisation with the personal touch of a boutique practice.

About the Role
We are seeking an experienced and proactive Administration Supervisor to lead our front-of-house and administrative operations. This role suits someone who thrives in a collaborative, people-centred environment and enjoys the balance of leadership, coordination, and client service.

Working closely with our Practice Manager, you will ensure the smooth day-to-day functioning of the clinic, uphold service standards, and contribute to a supportive and organised environment for clients and clinicians alike.

Key Responsibilities

• Leadership & Supervision: Mentor and support administrative staff, fostering a cohesive and high-performing team.

• Clinic Operations: Oversee scheduling, rostering, and workflow management to ensure seamless clinic operations.

• Client Care: Welcome clients, handle enquiries, manage referrals and Mental Health Care Plans, and maintain a calm, professional front desk presence.

• Financial Administration: Process payments, reconcile accounts, manage Medicare and WorkCover claims, and support debt collection and banking tasks.

• Clinician Support: Provide administrative assistance to the clinical team, including document preparation and client record management.

• Compliance & Systems: Ensure processes align with privacy and ethical standards and contribute to ongoing system improvements.

About You

• Minimum 1–2 years’ experience in a senior administrative or supervisory role (health or allied health preferred).

• Strong leadership, communication, and interpersonal skills.

• Excellent organisation, attention to detail, and ability to multitask effectively.

• Experience with practice management software such as Halaxy, Power Diary, or Cliniko (preferred).

• Professional, warm, and confident manner with both clients and team members.

• Values-driven and motivated to contribute to a collaborative clinical environment.

Why Join Foundations?

• Be part of a growing network of boutique psychology clinics with opportunities for cross-clinic collaboration and career progression.

• Supportive, family-friendly workplace with a focus on wellbeing and professional growth.

• Ongoing training and development opportunities.

• Regular team events and a genuinely connected culture.

• Well-structured systems and supportive leadership.

• Competitive hourly rate: $34-40 per hour, commensurate with experience.

If you’re an organised, compassionate professional who takes pride in creating a calm and efficient environment, we’d love to hear from you.

To Apply:
Please submit your resume and a short cover letter outlining your experience and why you’d be a great fit for Foundations Perinatal and Child Psychology Centre.