Casual Receptionist / Administrator
Great Southern Stays
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We are seeking a highly organised, professional, detail-driven Receptionist/Administrator to support the smooth running of our office and guest-facing operations.
You must thrive in a fast-paced environment, love systems, processes, structure and high-quality work, and be confident juggling multiple tasks while delivering warm, polished customer service. A natural interest or flair for social media is a bonus.
This role plays a key part in maintaining the professional standard of the business and supporting our commitment to exceptional guest experience and property management.
What You'll Be Doing:
- Answering phones, emails and guest enquiries with warmth and professionalism
- Managing booking information, CRM updates and digital record keeping
- Supporting daily office tasks — printing, organising, filing, setting up docs
- Updating online listings and checking guest-facing information for accuracy
- Helping with social media updates (bonus if you enjoy content creation!)
- Contributing to a positive, fast-paced and supportive team culture
We’d love to hear from you if you have:
✨ Exceptional attention to detail — accuracy is essential
✨ Strong multitasking skills and the ability to stay calm under pressure
✨ High-level administration and computer skills (G Suite, CRM experience a plus)
✨ A genuine love of systems, processes and organisation
✨ A warm communication style and strong customer service instincts
✨ A bonus passion for social media, Canva or basic digital content
This role suits someone who is proactive, reliable, switched-on and takes pride in presenting polished, quality work every time.