We are seeking a reliable, proactive, and customer-focused Motel All-Rounder to provide coverage and support for our onsite manager. This role is ideal for someone who enjoys variety, takes initiative, and is comfortable working both independently and as part of a small team.
Key Responsibilities:
Reception & Administration:
Assist with guest check-ins and check-outs
Handle reservations, enquiries, and payment processing
Maintain accurate records and general administrative tasks
Basic Repairs & Replacements:
Perform minor maintenance tasks around the property if required
Replace basic items as needed (light bulbs, batteries, etc.)
Report larger maintenance issues to management
Staff Support & Monitoring:
Assist in supervising housekeeping when required
Help ensure standards of cleanliness, presentation, and service are upheld
Guest Assistance (Including After Hours):
Respond to general guest enquiries
Provide support for after-hours issues when rostered
Maintain a friendly and professional approach at all times
About You
Strong customer service and communication skills
Basic maintenance skill abilities
Comfortable with computer-based administrative tasks
Ability to problem-solve and work under minimal supervision
Reliable, trustworthy, and able to handle occasional after-hours duties
Previous Motel experience is an advantage
Employee Benefits
Flexible, predictable roster (4 days per fortnight) to support work/life balance
Supportive working environment with a small, friendly team
Training provided in reception systems, procedures, and general motel operations
Opportunities for additional hours, including coverage during busy seasons or manager leave
Varied and engaging role with a mix of customer service, admin, and hands-on tasks
Stable, long-term employment opportunity for the right candidate
How to Apply Please submit your resume and a brief cover letter outlining your desire and experience for consideration.