About Us

We’re a proud, family-owned foodservice business with 40+ years in the Whitsundays and part of the Countrywide Group.

Our commitment to customer satisfaction drives us to go above and beyond, ensuring our clients have access to everything they need to succeed in their businesses.

With 60+ staff and a growing customer base, we’re seeking an energetic and detail-driven team player to join our Cannonvale office.

About the Role

Accounts Officer (Foodservice Distribution)

📍 Cannonvale | 💼 Full-Time | ⏰ Stable & Consistent

The Accounts Officer plays a key role in supporting Whitsunday Foodservice’s (WFS) financial operations. Working as part of a small but highly effective accounts team, this role is responsible for a broad range of accounting and administrative tasks across accounts receivable, accounts payable, reconciliations, data entry, and customer support.

This position ensures the accuracy, timeliness, and integrity of financial data and contributes to smooth day-to-day financial operations across the business.

What you'll do:

Accounts Payable & Receivable

• Accurately enter invoices, credit notes, and customer payments.

• Manage accounts payable and receivable functions, including supplier and customer follow-ups.

• Conduct debtor calls and monitor overdue accounts to ensure timely collections.

• Set up and maintain accurate supplier and customer accounts within the system.

Reconciliations & Financial Accuracy

• Assist with daily, weekly, and monthly bank and account reconciliations.

• Maintain and update the chart of accounts and general ledger.

• Ensure data accuracy across inventory, sales, and purchasing systems.

• Work with warehouse, purchasing, and sales teams to investigate and resolve discrepancies.

Customer & Supplier Support

• Respond promptly to inbound account-related phone and email enquiries.

• Provide high-quality internal support to ensure smooth financial operations.

• Submit supplier claims and follow up on credit approvals and reconciliations.

Financial Reporting & Month-End Support

• Support month-end processes and general financial reporting requirements.

• Provide leave coverage for supplier invoice entry as required.

• Assist with ad hoc tasks, projects, and continuous improvement initiatives within the accounts team.

What we're looking for:

This role is ideal for someone who enjoys problem-solving, thrives in a structured yet fast-paced environment, and takes pride in accuracy and consistency. It suits someone who is naturally organised, dependable, and confident communicating with both internal teams and external stakeholders.

• Minimum 3 years’ experience in accounts, bookkeeping, or a similar role.

• Experience in debtor management, supplier follow-up, and account reconciliation.

• Demonstrated experience with chart of accounts and sound understanding of accounting.

• Friendly, personable, positive, and confident with a data & finance focus.

• Proactive and self-directed with exceptional time management and attention to detail.

• Excellent knowledge of MS Office, particularly Excel.

• Ability to meet deadlines and deliverables consistently.

• Professional presentation and communication skills (verbal and written).

• Comfortable working in a fast-paced, team-oriented environment.

• Proficiency in accounting software (e.g., MYOB, Xero, or similar).

• Availability to work during school holiday periods.

✨ Desirable: Experience in a foodservice, FMCG, or warehouse/distribution environment. Familiarity with stock and inventory systems.

Why you'll love working here:

• Stable Full-Time role, Monday to Friday – weekends are yours!

• Weekly staff lunches to keep you fueled and connected!

• Access to a vibrant employer-supported social club!

• Employee discounts on all our products!

• Career growth in a thriving, expanding business!

• Friendly and supportive team culture!

Don't wait to put your hand up, apply now!

Applications will be reviewed as they’re received, role is available for an immediate start however happy to wait for the right candidate!

Working Holiday Visas: working here does not count towards 88 days.