Scheduler/Service Coordinator - Plumbing - Toowoomba (Full Time)
Stimson Plumbing & Building Maintenance
Apply Now
Turn organised chaos into your daily masterpiece.
Join a team that values your input and gives you real responsibility
PAID BIRTHDAY OFF!
Turn organised chaos into your daily masterpiece.
Join a team that values your input and gives you real responsibility
PAID BIRTHDAY OFF!
We’re looking for a Scheduling & Customer Service Coordinator to keep our plumbers in the right place at the right time, keep clients in the loop, and keep the office calm when things get busy.
This is a full-time role based in Toowoomba, with plenty of variety, laughs and support.
What’s in it for you
Full-time role in Toowoomba – no two days the same
Competitive pay – we know good schedulers are worth their weight in gold
Be the boss of the calendar (and, let’s be honest, probably the plumbers too)
A supportive, fun work family who actually like each other
Paid day off on your birthday
BBQs, team events and the occasional Friday knock-off drink
A boss who’s a real human, not a corporate robot
Training in Simpro and Lana – we’ll get you flying if you haven’t used them before
What you’ll be doing
Scheduling jobs in Simpro so our plumbers’ days run smoothly – no gaps, no double-ups
Keeping clients updated via phone, email via Lana
Being the friendly, calm voice on the other end of the line when things get busy
Juggling priorities – urgent jobs, last-minute changes, weather dramas
Staying one step ahead so our plumbers aren’t ever twiddling their thumbs
Working closely with the Ops Manager to keep the day on track
Helping out with phones and general admin when needed
You’ll be a great fit if you:
Stay cool under pressure and enjoy a bit of organised chaos
Have strong time management and organisational skills
Are a people person – friendly, clear and helpful with clients and teammates
Have an eagle eye for detail – nothing gets past you
Are confident with computers (Simpro experience is a big bonus, but not essential)
Are happy to pitch in when the phones go mad or someone needs a hand
Experience in scheduling- customer service- reception or admin.
How to apply
Click “Apply” with your resume or a short summary of your work experience.
Only people with the right to work in Australia may apply.