Ongoing, APS6

Melbourne preferred, other locations may be considered.

About the Bureau

We are Australia’s weather, climate, water, oceans and space weather agency. Our work touches the lives of all Australians every day.

Our products and services include observations, forecasts, warnings, analysis and advice. They cover Australia’s atmosphere, water, oceans and space environments.

The Bureau operates under the authority of the Meteorology Act 1955 and the Water Act 2007. We also fulfill Australia’s international obligations under the Convention of the World Meteorological Organization and related international meteorological treaties and agreements.

Read the Bureau of Meteorology Strategy 2022–27 to find out more about our organisation and the work we do for all Australians.

Working at the Bureau

• The Bureau represents a dynamic and exciting opportunity. At the Bureau you will:
• do meaningful work that brings real benefits to the Australian community, businesses and government.
• work with dedicated experts and professionals who constantly seek to improve the services we provide to our customers.
• work in excellent workplaces in a variety of great locations. You'll have access to the latest technology in a diverse, safe and inclusive environment for everyone.
• experience our commitment to learning, growth, training and clear career pathways. You'll receive competitive salary and benefits.

Position Overview

The Aviation, Land and Maritime Transport (ALMT) Program is responsible for the Bureau's business relationships with service delivery partners, government stakeholders, and both domestic and international customers operating in the aviation, land and maritime transport sectors.

The Aviation Customer Engagement team is responsible for leading engagement with the Australian aviation industry. The team is focused on understanding the sector and the customer requirements, building strong customer relationships, rapidly responding to customer opportunities and communicating new offerings and facilitating their adoption by customers. Specific team members focus on commercial air transport, general aviation and aeromedical/emergency aviation.

The Aviation Customer Engagement team leads and coordinates the Bureau's response to aviation investigations; it also leads activities in support of education on aviation meteorological products and the meteorological hazards to aviation customers. The Aviation Customer Engagement team works closely with the Aerodrome Engagement and Aviation Strategic Investment teams to deliver outstanding value to the Australian aviation industry.

We are seeking a self-motivated professional, with an attention to detail and proven organisational skills and administrative ability of a high level, to provide customer relationship management and administrative support to the Aviation Customer Engagement team. They will have excellent communication and interpersonal skills and a customer focus to support them working across different teams and with Bureau customers.

Information for applicants

Further information about the position, including eligibility, selection criteria, and details on how to apply, is available on the Bureau of Meteorology's website Careers page.

Applications close at 11:30pm (AEDT) on Friday 7 November 2025. Enquiries about the position can be made to Cathy Kingston, Senior Aviation Customer Lead on cathy.kingston@bom.gov.au.