Richmond, Melbourne
Full Time • 38 hours per week •

BAKER of THINGS is Richmond's newest bakery, we are known for imaginative baking, high quality coffee, vibrant service and a warm, playful approach to food. Our retail space is a place to connect with our community through beautiful sourdough, layered cakes, flavourful bakes and a focus on quality and craft.

As we grow, we are looking for an energetic, outgoing and people focused Venue Manager who wants to be part of a professional, forward moving hospitality group.

This is a hands-on leadership role overseeing the day-to-day running of the bakery's front of house. You will take the lead on the guest experience, motivate and support the team, and ensure smooth and consistent operations across your five days of work per week.

• Lead the front of house team with positivity, professionalism and energy

• Maintain and update daily and weekly procedures

• Oversee all service procedures including opening, closing, cleaning and customer service

• Ensure high standards of presentation, workflow efficiency and customer interaction

• Manage team scheduling, handle shift coverage and support staff needs

• Conduct trials and hiring activities using the New Employee Procedure with the operations manager

• Deliver ongoing training and development using the internal growth pathway

• Foster a strong team culture and maintain monthly staff check-ins

• Work with the Head Chef and Lead Baker to minimise waste and support service flow

• Identify opportunities for improvement in systems, service and products

• Contribute to maintaining a weekly wage to revenue ratio

• Continue developing knowledge in coffee, baking and modern hospitality

We are seeking someone who thrives in a community focussed environment, genuinely loves hospitality and enjoys building teams. You are upbeat, organised, confident and committed to delivering memorable customer experiences.

Applicants must have Australian work rights to be eligible for this position.

• Minimum of 6 months or less leadership experience in hospitality management

• Strong communication skills and the ability to inspire and motivate a team

• Excellent organisational skills with a proactive, solutions-focused mindset

• A passion for baking and warm, engaging hospitality

• Basic coffee knowledge and understanding of speciality coffee

• A team-first approach and a desire to grow with a developing brand

We believe in creating a workplace where people feel valued, supported and excited to come to work. As part of the MAKER group, you will join a team of industry professionals who care deeply about what they do.

• Work life balance with one weekend day off each week

• Free coffee when not on shift at any BAKER of THINGS or MAKER venue

• Staff meal provided every shift - plus plenty of quality control and item testing :)

• Discounts on retail items and food products while off shift

• Pathways for career growth across the MAKER group

• Quarterly manager development days

• Annual end of year Christmas parties

• A fun, supportive, creative workplace where your ideas matter

If you are an energetic hospitality professional looking to lead a great team and grow with a developing business, we would love to hear from you.

Please submit your resume and a brief cover letter outlining why you are excited to join BAKER of THINGS.