Customer Service & Sales Specialist - Rockhampton
AFS Health Services
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Supportive and collaborative work environment
Contribute to community well-being through meaningful work
Competitive salary based on experience
Supportive and collaborative work environment
Contribute to community well-being through meaningful work
Competitive salary based on experience
Regional Health and Mobility, Central Queensland's leading provider of Health & Mobility products, are currently seeking a passionate and customer-focused individual to join our Rockhampton team as a Customer Service & Sales Specialist.
About Regional Health & Mobility:
Regional Health & Mobility is a community-owned, community-focused organisation with four independent living stores across Central Queensland & Wide Bay. We are committed to supporting individuals through every stage of life - whether facing temporary health challenges or seeking long-term mobility solutions. Our approachable team takes pride in delivering compassionate service, and we work closely together to ensure the local community receives the care and support it deserves.
The role & responsibilities:
Delivering exceptional customer service in-store, over the phone, and via email
Promoting and selling home healthcare and mobility products and services
Preparing quotes and processing invoices
Responding to inbound customer enquiries
Maintaining a welcoming and supportive environment for all customers
To be successful in this role, you will have:
Outstanding customer service skills and a genuine passion for helping others
Previous experience, knowledge, or interest in the home healthcare equipment & mobility industry (preferred but not essential)
Familiarity with NDIS and Aged Care Funding Programs (an advantage but not required)
High attention to detail and accuracy
Strong time management and organisational skills
Excellent written and verbal communication
A positive, enthusiastic attitude and reliable work ethic
Ability to work independently and collaboratively in a fast-paced environment
Safe manual handling techniques
This is a fantastic opportunity to become part of a rapidly growing organisation that plays a vital role in supporting the health and wellbeing of the community. You’ll be working with a friendly, dedicated team in a company that values compassion, integrity, and teamwork.