The City of Parramatta is going through unprecedented change and transformation as we grow and transform into a Global City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City's future and ensure it is culturally, socially, environmentally, and economically sustainable.

About the role

As the Marketing and Communications Officer, you will be responsible for providing support to cross functionally design, coordinate, and deliver tactical marketing and communications that actively reach, and target identified market segments to achieve strategic objectives.

Key Responsibilities:

• Implement tactical and operational marketing, communications, promotions and branding initiatives with internal and external stakeholders to achieve strategic marketing objectives and commercial outcomes of community participation and ticket sales.
• Support the regular and direct engagement of customers, target market segments, and stakeholders to develop advocates of Council's programs and services and leverage Riverside Theatres' competitive identity to generate ticket sales.
• Contribute to improvements to digital (including websites and other digital applications) and traditional mediums in accordance with the objectives of the Riverside Theatres marketing strategy.
• Continually develop, source and update marketing, promotions and communication tools (print, online, digital and non-traditional mediums) at an optimal rate and in line with objectives.
• Support the positive perception and positioning of Riverside Theatres.
• Assist with marketing and communications activity that supports Riverside Theatres to deliver on its operational plan and commercial objectives.
• Assist with the collection, analysis and reporting of relevant statistics, industry trends, performance indicators and other evaluation data, as required.
• Coordinate and implement destination, marketing, promotion and communication campaigns as directed.
  

About You
The successful candidate should have 4+ years' experience in marketing and communications in a relevant sector, culture and arts experience preferred.

You will also bring:

• Tertiary qualification in marketing, communications, or other related field.
• A proactive and systematic project management approach and capacity to manage competing resourcing needs.
• Demonstrable experience in developing tactical marketing, promotion and communication programs to engage and capitalise on target market segments.
• Demonstrable experience in interpreting research, data and insights and delivering strategic marketing, promotions and communication campaigns and initiatives.
• Demonstrable experience designing and implementing marketing, promotion and communication tools in various formats (including traditional and digital).
• Experience using a variety of digital systems for research, marketing, communication and promotional outcomes.

What's on offer

This position will be based at Riverside Theatres.

This will be a full time term contract opportunity until 30 June 2026

We are offering an attractive remuneration from $104,610.61 plus 12% superannuation.

In addition City of Parramatta also offer excellent employee benefits which include:

• A range of flexible work arrangements including hybrid WFH arrangements
• 14 weeks paid parental leave
• Central Parramatta location (Public transport at our door, discounted parking)
• Significant leave benefits (up to 12 days flexi-time, 3 additional leave days at Christmas, 15 days sick/personal leave, 2 days health and wellbeing leave per year)
• Learning and development opportunities
• Health and Wellbeing programs (Fitness Passport, flu shots, etc.)

Want to know more?

Further information regarding the requirements of this role can be found in the attached Position Description.

Review our Values Flyer which outlines Council's core values and behaviours.

Alternatively for a confidential discussion please contact Samantha Attard at sattard_riverside@cityofparramatta.nsw.gov.au

How to apply

Candidates MUST apply online.

Please attach a Cover Letter addressing the requirements of this role.

Applications close 9pm, Tuesday 2 December 2025 and will not be accepted through any other medium.

The City of Parramatta supports a Drug and Alcohol-free working environment and employees may be subject to random testing as a result.

Inclusion, Diversity and belonging lies at the heart of how we recruit at the City of Parramatta. We continue to commit to creating a diverse and inclusive workplace and hire great people with a wide variety of skills, experiences, and backgrounds. We invite candidates of all ages, people with disability, Aboriginal and Torres Strait Islander Peoples, women, ADF veterans, LGBTIQA+ and other culturally diverse groups. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.

Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights in Australia to apply for this position.