Onsite Property & Building Management - Administration and Community Officer
Tessa Residential
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We’re seeking a motivated and enthusiastic team member to join our team in a full-time capacity, based onsite at a large and vibrant residential complex inBiggera Waters.
You’ll be the first point of contact for residents, contractors, and stakeholders. As the face of our property and building management team, your attitude, presentation, and willingness to learn will set the tone for the professional experience we pride ourselves on delivering.
About the Role:
This role supports the day-to-day running of a large residential apartment complex and you will work closely with our experienced onsite management team. You’ll play a key role in ensuring smooth operations by providing high-level administrative and customer service support.
Key Responsibilities:
This is a cross functional role
Act as the first point of contact for residents, contractors, and visitors
Manage community engagement plan
Provide administrative support to the onsite building and property management team
Manage phone calls, emails, and in-person inquiries with professionalism and efficiency
Assist with scheduling, record keeping, and documentation management
Maintain databases
Other general office duties and ad hoc support tasks related to property management
What We’re Looking For:
A positive attitude and professional presentation – you're the face of the brand
Excellent communication and interpersonal skills
Great attention to detail and strong organisational abilities
Ability to multitask and prioritise in a dynamic, fast-paced environment
Proficiency in Microsoft Office (Word, Excel, Outlook)
Previous experience in property management, real estate, strata, or building admin is an advantage, but not essential – training will be provided to the right person
Why Join Us?
Work onsite at a well-established and respected residential complex
Be part of a friendly, professional, and supportive team
Opportunities to grow within the property and building management industry
Enjoy a diverse and engaging role where no two days are the same