Customer Service Advisor - Dealership | LILYDALE LOCATION
Lilydale Hyundai, GWM & LDV
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Attractive remuneration package
3 exciting brands
Great team culture
Attractive remuneration package
3 exciting brands
Great team culture
The Opportunity
Lilydale Hyundai, GWM & LDV is seeking a talented and customer-focused Customer Service Advisor to join our thriving dealership in Lilydale, VIC. As a vital member of our team, you will be responsible for providing exceptional customer service and support to our valued clientele.
Key Responsibilities
Greet and assist customers in a friendly and professional manner as they arrive.
Handle enquiries, bookings, and transactions efficiently and effectively
Provide accurate information about our products, services, and promotions, taking advantage to up-sell where appropriate.
Resolve customer concerns and complaints in a timely and satisfactory manner
Maintain detailed records and documentation of customer interactions
Collaborate with other departments to ensure a seamless customer experience
Actively contribute to the growth and success of the dealership
What We're Looking For
Excellent customer service and communication skills
Strong problem-solving and conflict resolution abilities
Ability to work well in a team environment and under pressure
Attention to detail and a commitment to delivering high-quality work
What We Offer
At Lilydale Hyundai, GWM & LDV, we are committed to providing our employees with a rewarding and supportive work environment. We offer a competitive salary, opportunities for career development, and a range of employee benefits, including:
Ongoing training and development programs
Discounts on our range of vehicles and services
Collaborative and inclusive team culture
Opportunities for advancement within the company
Comprehensive employee health and wellness initiatives
If you are passionate about delivering exceptional customer service and are interested in joining our dynamic team, we encourage you to apply now.