Be part of something bigger at Mercure Sydney

As the flagship hotel for the Mercure brand in Australia, Mercure Sydney offers more than just a place to stay. We’re a vibrant, fast-paced hub for travelers, locals, and corporate clients alike. With 517 refurbished guest rooms, 12 modern conference spaces, and multiple dynamic food and beverage outlets, we’re proud to create exceptional experiences every day.

We’re currently seeking a Food & Beverage Supervisor to lead and inspire our Conferencing & Events (C&E) team. If you thrive on creating memorable guest moments, leading by example, and delivering seamless events in a high-energy environment, this is your chance to shine.

• Lead and support our Conferencing & Events team, ensuring exceptional guest experiences across all functions

• Deliver hands-on supervision across events and outlets, maintaining high service standards

• Be the face of our hotel during C&E events; being confident, professional, and guest-focused

• Problem-solve on the fly! Each day brings new challenges, and you're ready to adapt

• Liaise with other departments to ensure smooth coordination of events and daily operations

• Roll up your sleeves and get hands-on; from manual handling and event setups to supporting the team during busy periods

• Coach and mentor new team members, sharing your knowledge and building a positive team culture

• Ensure all areas operate efficiently, aligned with Accor brand standards and the Heartist service spirit

• Previous Food & Beverage experience, ideally in a hotel C&E setting (corporate background highly regarded)

• Understanding of the physical demands of C&E operations, including manual handling and fast-paced setups

• A confident leader who supports and energises the team, leading by example

• Strong interpersonal and communication skills, with a guest-first, solution-oriented mindset

• A team player ready to assist other outlets when needed

• Valid RSA certification – essential

• Full and permanent working rights in Australia

While we are open to candidates from broader hospitality backgrounds, preference will be given to those with hotel-based C&E experience and a strong alignment with a corporate clientele.

• A full-time role with varied shifts across 7 days

• Complimentary on-site parking

• 50% off staff meals & 30% off drinks

• Discounted accommodation and dining at Accor properties worldwide

• Located right next to Central Station – perfect for commuters

• Access to industry-leading training and development platforms

• Supportive, high-energy team environment with opportunities for internal growth

• 24/7 Employee Assistance Program for wellbeing and support
  

Make your mark at Mercure Sydney. Lead with heart, deliver with pride, and create unforgettable moments.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.