Join the Gaslec Safety Team – Scheduling Coordinator Role

About Us
Gaslec Safety is a trusted Melbourne based Gas & Electrical company, proudly serving residential clients across the metro area with top-tier safety inspections for gas, electrical, and smoke alarms. We're known for our exceptional customer service and commitment to keeping homes safe. Now, we're looking for a new Scheduling Coordinator to join our fast-paced team and play a key role in supporting daily operations, technician scheduling, and customer service. We are looking for a detail-oriented and proactive individual with strong communication and organisational skills.

• Attractive Salary – Competitive pay for the right candidate

• Immediate Start – We're ready to welcome the right person into the team right away

• Full-Time Role – Enjoy stability and growth in a supportive, long-term position

Become part of a company that values integrity, teamwork, and delivering high-quality service to every client.

• Minimum of 2+ years experience in scheduling or related field required

• Property or real estate scheduling experience is strongly preferred

• Strong preference for candidates with Servicem8 JMS experience

• Strong communication and organisational skills

• High attention to detail and a proactive approach

• Comfortable working in a fast-paced, collaborative team environment

• Confident phone manner and professional customer service attitude

• Coordinate and schedule appointments with tenants, property managers, and field technicians

• Communicate updates and delays to clients and internal teams

• Manage inbound phone calls and direct enquiries to the correct departments

• Handle booking requests, follow-ups, and urgent work orders

• Maintain and update client records, job notes, and scheduling systems

• Liaise with property managers regarding access and tenant issues

• Assist with onboarding new clients and sending welcome packs

• Support administrative tasks including data entry, email triage, and internal communication

• Participate in weekly team sessions to manage outstanding tasks and backlogs

• Contribute to general office upkeep and assist with ad hoc team needs

Join a team that values reliability, safety, and outstanding service. If you thrive in a dynamic environment and enjoy working with a supportive, committed group of professionals, we'd love to hear from you.

• Australian citizenship is required for this position.

Apply now and bring your skills and dedication to a company that truly values its people.

• Availability to commence within 1 month is required.