Location: Warana, Sunshine Coast, QLD 4575

Part time 0.8 FTE (4 days per week)

Multiple Opportunities Available

Smith & Sons is a well-established and growing franchise building company. We are expanding our head office team and looking for two Administration Officers who bring plenty of energy, enthusiasm and a can-do attitude. This is a great opportunity for someone who enjoys a fast-paced environment, is keen to learn and is excited to contribute to a dynamic, supportive team.

About the role

The Administration Officer will take on a variety of tasks across communication, coordination, data management and general office support. You will work closely with a lively team that values initiative, fresh ideas and a positive approach to day-to-day challenges.

Responsibilities

Administration and communication

• Manage incoming calls, emails and general correspondence

• Maintain office calendars and schedule meetings

• Prepare documents, letters, minutes and reports, including post project marketing content

• Upload photos and content to the company website

• File, scan and organise business records

Office operations

• Keep shared spaces tidy, functional and well stocked

Data and records

• Update contact lists, directories and databases

• Maintain accurate records in internal systems

• Assist with data entry and document control tasks

Team and franchisee support

• Coordinate travel bookings when required

• Assist with onboarding tasks for new franchisees

• Help plan and organise team events, training sessions and internal communications

Compliance and general support

• Follow established office procedures and maintain confidentiality

• Provide basic technical assistance such as password resets

• Liaise with software support teams for troubleshooting when needed

About you

You’re someone who enjoys being part of a busy, upbeat environment and brings a bright, motivated approach to your work. You pick things up quickly, communicate confidently and aren’t afraid to jump in and lend a hand where needed. You’ll be organised, approachable and eager to learn new systems and processes. Previous admin experience is helpful, but this role is also well suited to candidates building their career in office and business support.

This is a part time role working Monday to Thursday however, we are open to shorter hours over 5 days for the right applicant.

How to apply

Please submit your resume and a short cover letter outlining your interest in the role and what you’ll bring to the team.