Medical Receptionist | Part-Time | 2 days per week

We are looking for a friendly, organised and professional Receptionist to join our podiatry clinic in Hornsby. You have a healthcare reception and admin background. If you thrive in a fast-paced environment and can focus on the details, then this role is for you! The position is permanent part-time, two days per week, on Tuesday and Wednesday - approx. 20 hours per week.

About You

• You love speaking to patients and your communication style is warm and welcoming

• You are passionate about providing exceptional customer service and have a genuine interest in healthcare

• You have high attention to detail and can juggle billing and booking appointments across multiple practitioners and appointment types with accuracy

• You are punctual, reliable and available to cover shifts for holiday/sick leave as necessary

• You are collaborative and foster a positive team environment

Key Responsibilities

• Greet and welcome patients

• Schedule appointments using Pracsuite software

• Answer phone calls and manage inquiries

• Process payments, Medicare and private health fund transactions

• Manage emails, faxes and podiatrist's letters

• Administration of incoming referrals

• Maintain patient records

• Uphold privacy and confidentiality

• Keep a tidy and welcoming reception area

• Instrument sterilisation (training provided)

• Provide admin support to the podiatrists

• Open and close the clinic

Key Requirements

• Experience as a medical/allied health receptionist or administrator

• Proficient in the use of electronic medical software systems (e.g. Pracsuite | Pracsoft | Best Practice | Cliniko | Genie | Clinic to Cloud)

• Ability to work independently at a front desk reception

• Excellent telephone manner

• Outstanding spoken and written communication

• Understanding of medical terminology

• Experience with Medicare, DVA and private health fund billing

• Exceptional customer service and interpersonal skills

• Organisational skills with high attention to detail and ability to multitask

• Experience in typing, editing, formatting and emailing electronic documents/pdf's

• Professional presentation, punctual and reliable

What We Offer

• Permanent part-time role

• Above award rate

• Parking on site

• A respectful, friendly, and collaborative workplace

About Us

At Complete Feet Podiatry we have over 20 years of practical experience in the treatment of family and sports podiatry. We pride ourselves on delivering outstanding patient care in a welcoming environment. Our small, collaborative team includes highly regarded podiatrists, supported by an efficient administration team. Our clinic is located in Hornsby on Sydney's Upper North Shore, close to Hornsby Hospital.

How to Apply

• Click 'Apply'

• Upload your resume and a cover letter

• In your cover letter, please clearly state:

  • Relevant experience

  • Your availability

  • Your notice period and start date

This position is 2 days per week, on Tuesday and Wednesday - approx. 20 hours per week. It is a permanent part-time role and applicants should have permanent, unrestricted work rights in Australia.

The position start date is in January 2026 and applications will be reviewed as they are received. We thank all applicants for their interest, however only shortlisted applicants will be contacted.