Cafe supervisor
Jackman and McRoss Bakery
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About the role
Join the dynamic team at Jackman and McRoss Bakery as our Cafe Supervisor. In this full-time role, you will be responsible for overseeing the efficient day-to-day operations of our busy cafe located in the heart of Battery Point, Tasmania. This is a fantastic opportunity to play a key part in delivering exceptional customer service and ensuring the smooth running of our popular cafe.
What you'll be doing
Supervise and help coordinate the cafe team, including, training, & morale.
Ensure high standards of customer service are maintained at all times
Handle customer enquiries and complaints in a professional and timely manner
Monitor stock levels and place orders as needed to maintain adequate supplies
Handle cash and card transactions and reconcile the till at the end of each shift, learn the invoices & end of day production sheets.
Assist with food preparation and service during peak periods. Food handling skills a must have.
Ensure the cafe is clean, well-presented and compliant with all health and safety regulations
What we're looking for
Minimum 2 years' experience in a similar cafe or hospitality supervisory role
Strong customer service orientation and the ability to lead and motivate a team
Excellent communication and interpersonal skills
Proficient in cash handling and inventory management
Food safety and hygiene certification
A Food Handler Certificate is required for this position
Passion for the hospitality industry and a commitment to delivering high-quality service at an extremely fast pace. ( yes, it is very busy)
Available weekend shifts and through out the Christmas & New Year period especially.
Must be available for a minimum of one weekend day per week
Must have Australian work authorisation or valid work rights
What we offer
At Jackman and McRoss Bakery, we pride ourselves on our supportive and collaborative work environment.
About us
Jackman and McRoss Bakery is a family-owned business that has been serving the local community in Battery Point for over 27 years. We are known for our delicious baked goods, friendly service and commitment to using the freshest, locally-sourced ingredients. Join our team and be a part of our continued success story.
Apply now for this exciting opportunity to become our Cafe Supervisor!