Marketing Operations Coordinator

Permanent Part Time | 32 hours per week | Wednesday - Saturday

We are searching for a dynamic, wine-loving individual with strong marketing and communication skills to join our small team in Rutherglen, Victoria. Strong organisational abilities and a customer-focused attitude are essential.

This role spans both Marketing and Operations providing key support to the Sales and Marketing Manager and contributing to the success of our Cellar Door, DTC and Wine Club programs.

Job Requirements:

Marketing Skills

• Develop marketing and promotional materials, including attractive visual merchandise, point-of-sale items, and compelling Cellar Door and Wine Club collateral.

• Execute hands-on marketing activities such as email campaigns, social media content, and Wine Club communications.

• Create digital content, including photography, copywriting, and basic graphic design.

• Manage website updates through the CMS, including product pages, events, and blog posts.

• Confidently use booking and POS platforms such as Rezdy, EZY, and e-commerce tools.

• Apply DTC marketing principles, including segmentation, customer journeys, and retention strategies.

• Apply basic data and analytics to interpret email performance, website traffic, and sales trends.

Operational Skills

• Deliver exceptional Cellar Door service and hospitality, with confidence in hosting high-quality seated wine tastings.

• Demonstrate strong sales skills with the ability to upsell, convert, and drive Wine Club sign-ups.

• Carry out order fulfilment and logistics, including packing, despatch, and maintaining accuracy in shipping processes.

• Multitask effectively across a range of daily operational and administrative duties.

Benefits & Opportunities:

Learning & Development: You'll gain valuable knowledge and experience to learn more about wine, winemaking, and the wine industry in general. We also offer opportunities for continuous learning about wine with our talented and award-winning winemakers Chris and Jen Pfeiffer.

Dynamic and Engaging Work: A high-energy environment means a fast-paced and exciting work environment, with opportunities to interact with customers and build relationships.

Staff Discounts: Enjoy generous discounts on all of our wines.

Beautiful Work Environment: We are located on the banks of Sunday Creek, an anabranch of the Murray River. Our natural Australian bush backdrop is a stunning setting for our historic winery cellars and our century old Sunday Creek bridge.

Passion for Wine: If you love wine, this role allows you to combine your passion with your career, working with and learning about different wines and wine styles.

Networking Opportunities: You'll have opportunities to network with other wine professionals and industry experts.

To Apply:

If you are an energetic and proactive individual with strong marketing, organisational, communication, and customer service skills, we encourage you to apply! Please send your resume and a brief cover letter outlining your experience and why you are interested in this position to kylie@pfeifferwines.com.au